The experience was very positive. The sales rep understood that we had looked at the vehicle that we were considering purchasing at two other dealers and that our sole consideration was going to be the final price. The first offer from the dealer was considerably less then any previous offer we had negotiated with the previous dealers and we were able to reach a final agreement within a very short period of time. In a nut shell, the process was very pleasant and direct.
Bought a 2007 f150 and it drove great until an hour after I got it home. It rained and I wentered through a puddle and the truck died. I thought it was just a fluke and the truck started back up. The truck broke down the following day. After putting $300 in parts on the truck less than 24hours after I bought the truck I was irritated to say the least but the truck was back up and running. Less than a week later the truck broke down again and required another $100 part. I did get a partial reimbursement for the parts but after the second major breakdown I told them I do not want the truck....it's been a week. I spoke with the owner who basically sounded like he could care less that I was dissatisfied with the vehicle I purchased, and told me it was not his problem cause he can't control the rain....the guy is a damn joke and the dealership sold me a lemon. I will never go back to this place or refer it to anyone.....absolutely terrible.
Billy Knoll was terrific to work with. High caliber salesman who was very easy to work with.
I wouldn't recommend this place to anyone. The level of deceit is amazing here! Iv had the worst buying experience in any vehice i have ever purchsed. I had issues the day after I brought the vehicle home and contacted Roy Emerson and let him know of the issues I was having and he said the car had been on the lot for a while and the issue should resolve itself and if it didn't to take it to a repair shop and have the vehicle looked at and if there were repair costs to pay them and he would reimburse me. Well the issue did come and go but I believed In what he said and went on driving the vehicle as it was. Well driving to work on the 31st of December the car totally stalled out and would not start. Mind you I had the vehicle towed to a repair shop to find out a rod had broke in the engine and the engine would have to be replaced. I literally have made two payments on this vehicle and there is nothing they are willing to do to help out with the sitiation. The repairs of the vehicle are going to cost 5700.00 which is nearly half of what I took a loan to purchase this vehicle. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE!!! AS I SAID THE LEVEL OF DECEIT IS AMAZING! HOW ANYONE CAN DO BUSINESS LIKE THIS IS JUST UNBELIEVABLE.
Nice people not pushy
Lee Kinstle Gm Sales Service is a US Car Dealer based in Van Wert, Ohio. Lee Kinstle Gm Sales Service is located at 650 W Ervin Rd, Van Wert, OH 45891, USA.
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